Salesforce consulting
Salesforce your team will actually use
Most orgs are not broken because Salesforce is bad. They are broken because nobody has owned them in two years. We clean up the mess, build the automation you were promised, and make the numbers trustworthy again.
Teams we have built CRM systems for
UAE
USA
Where it usually hurts
If two or more of these sound like your org, the problem is not training. It is the way the org was built.
The pipeline does not match reality
Stages get updated the day before the forecast call, so the forecast is a work of fiction and everyone knows it.
Nobody trusts the dashboards
Two reports, two numbers, and a meeting spent arguing about which one is right instead of what to do about it.
Automations nobody owns
Flows built by a contractor who left, firing on records they were never meant to touch, and nobody dares turn them off.
Data that fights back
Duplicate accounts, dead custom fields, and required fields your reps route around by typing n/a.
What we do
Implementation
A new org set up properly the first time: objects, stages, permissions, and the reports leadership will ask for in month two.
Org audit and cleanup
We find the dead fields, the duplicate records, and the rules that quietly conflict with each other, then we fix them.
Automation build-out
Flows that take over the handoffs your team does by hand today, documented so the next person can read them.
Integrations
Connect the systems that matter: billing, support, marketing, and your own product database.
Reporting and dashboards
One number, one source, and a definition everyone agreed to before the board meeting.
Training and handover
Your admin runs it after we leave. That is the goal. A retainer forever is not.
How we work
Four steps. No slide deck until we have actually looked at your org.
Audit
We take read access and go looking. You get a written picture of what is there, what is broken, and what is quietly costing you money.
Plan
A scope in writing: what we will change, in what order, what it costs, and what we are deliberately not touching.
Build
Everything happens in a sandbox and gets shown to you weekly. Nothing lands in production unannounced.
Handover
Documentation, a walkthrough with your team, and a fixed window of support while they take the wheel.
Why BugPort
Senior hands on the keyboard
The person who scoped your work is the person who builds it. There is no junior behind a ticket queue.
You can reach us
Direct access to the people doing the work, not an account manager relaying messages across time zones.
A real company to contract with
BugPort LLC is registered in Delaware, USA. Normal contracts, normal invoices, normal recourse.
We write it down
Every change is documented, so you are never hostage to the one person who knows how it works.
Related work
Frequently asked questions
How do you price this?
We scope the work first and quote a fixed price for it. We do not publish a rate card for CRM work because the honest range is too wide: a focused cleanup is a very different job from a full implementation. After the audit you get a written scope with a number on it, and you decide from there.
How long does a cleanup take?
The audit is usually about a week. What happens next depends on what we find, but most cleanups run a few weeks rather than a few months. If we think the work is bigger than you expect, we tell you before you commit, not halfway through.
Do you need access to our production org?
We start with read-only access, which is enough to audit. Build work happens in a sandbox. We only touch production at an agreed point, with you watching, and after you have a backup.
We already have an admin. Does that make this pointless?
No, and a good admin usually makes it faster. Most in-house admins are keeping the lights on and have no time for the deeper structural work. We do that part, and we hand it back to them documented so they can maintain it.
What if Salesforce is the wrong tool for us?
Then we will say so. Some teams are paying for complexity they will never use, and the honest answer is a smaller CRM. We also do the migration if you decide to move, so we have no reason to talk you out of it.
Are you reselling licenses?
No. We take no cut from Salesforce, so nothing we recommend is influenced by what it earns us. You buy your own licenses at your own price.
Who owns the work when you are done?
You do. It is your org, your data, and your documentation. There is no proprietary layer of ours sitting in the middle that you have to keep paying for.
Tell us what your org looks like
Send us the short version of the problem and we will come back with what an audit would cover and what it would cost. A person reads every one of these.
No sales sequence, no drip campaign. One human, one reply.